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Tell us what you’re planning, and our team will send suitable options and a quote later today.
Frequently asked questions
What details should I include when requesting a catering quote?+
Share the event date, complete address or neighborhood, estimated guest count, event type, desired meal time, preferred service style, dietary needs, and approximate budget. Also mention any staffing, rental, floral, beverage, or bar-service needs. Estimates are acceptable when your plans are still developing.
Can I contact you before my guest count is final?+
Yes. Use your best current estimate and update it as the event becomes clearer. Guest-count changes may affect food quantities, staffing, equipment, rentals, and pricing, so significant revisions should be communicated as early as possible.
How quickly will someone respond to my inquiry?+
The team aims to respond promptly during published business hours and often follows up the same day. Response time may vary with inquiry volume and event complexity. Providing complete information helps us prepare a more useful first response.
Does submitting the contact form reserve my date?+
No. An inquiry or preliminary quote does not place the date on hold. The event is confirmed only after the required agreement, deposit, or online checkout process has been completed.
May I call instead of completing the form?+
Yes. You may call during the listed phone hours. For detailed events, submitting the form first is helpful because it records the date, guest count, contact information, and initial service needs before the conversation begins.
When should I request a custom proposal rather than order online?+
Request a proposal when you need full-service staffing, plated or family-style meals, a wedding, several service periods, extensive dietary accommodations, rentals, florals, bartenders, multiple delivery locations, or help designing the menu and quantities.
Can I inquire before choosing a venue?+
Yes. Provide the city, neighborhood, or general area and note that the venue is not final. Pricing and staffing may remain preliminary until the complete address and access requirements are known.
What venue-access information is useful for San Francisco events?+
Tell us about loading zones, parking restrictions, stairs, freight or passenger elevators, security check-in, building access codes, long walking distances, staging areas, available power or water, and firm setup or exit deadlines. These details can affect delivery timing and labor.
Can the team help estimate how much food to order?+
Yes. Provide the guest count, time of day, event length, menu selections, and whether the food is intended as a complete meal or light refreshment. Quantity recommendations also depend on the number of entrées and sides offered and how long the food will remain available.
Can you recommend options that fit a specific budget?+
Yes. Include either a target food budget or a total event budget. This helps the team recommend an appropriate menu, service style, and combination of optional services while showing how food, staffing, rentals, florals, and delivery affect the total.
Will the first quote remain the final price?+
The first quote reflects the information available at that time. Changes to the guest count, menu, location, timeline, service style, staffing, rentals, or floral design may change the total. Review each revised proposal carefully before approving it.
Can a proposal be revised before I book?+
Yes. Menu items, quantities, dietary meals, staffing, rentals, beverages, desserts, and florals may be adjusted before final approval, subject to availability and ordering deadlines.
What is required to confirm the event?+
After the quote is approved, a catering agreement is sent for signature. Orders over $3,000 also require a 50% deposit to reserve the date. The proposal or agreement will outline the payment schedule and applicable cancellation terms.
Can I make changes after signing the agreement?+
Yes. Guest-count and menu revisions are generally welcome until 10 days before the event. Changes requested after that deadline may be limited because ingredients, staff, equipment, and rental inventory may already have been committed.
What is the minimum order for drop-off catering?+
Most drop-off orders require at least $500 in food. Boxed meals have separate minimums, and full-service or wedding requirements vary according to the selected package and event details.
How much notice is required for a new catering booking?+
All catering orders require at least 72 hours of notice. Smaller drop-off events are often best booked five to 14 days ahead, while large or staffed events should be reserved several weeks or months in advance when possible.
Can dietary restrictions and allergies be included in the quote?+
Yes. Provide the number of vegetarian, vegan, gluten-free, dairy-free, nut-free, or other meals required. Identify serious allergies by the specific allergen so the team can review suitable menu choices and preparation limitations.
Can one team provide food, rentals, florals, and bar staff?+
Yes. Depending on the event, SF Catering Company can coordinate catering, servers, bartenders, tables, chairs, linens, china, glassware, floral arrangements, balloon arches, and tablescape styling through one proposal.
Do you respond to Daly City Catering requests through this form?+
Yes. Submit the complete Daly City address, date, guest count, service style, and venue details. Availability and delivery requirements are confirmed individually based on the route, order size, staffing, and event schedule.
Who should be listed as the event-day contact?+
Choose someone who will be reachable when the delivery or service team arrives and understands the access plan. For weddings or events where the host will be unavailable, list the planner, venue representative, office manager, or another responsible person who can answer logistical questions.
